Our Certified Experts Are Trained to Get You Back to Living Normally

11/17/2020 (Permalink)

Production Manager shows our customer the screen of a moisture meter to discuss readings and next steps for their water damage mitigation.

Communication is Key with SERVPRO® of Augusta

SERVPRO® of Augusta water damage crews are ready to expertly restore your home to preloss condition. This process may be unknown to some homeowners, so we set expectations when we arrive to help you understand the restoration process. Water damage varies in level of severity. We work with you, your insurance agent, and adjuster to discuss drying goals and potential completion date.

We have the expertise and equipment to properly restore your Augusta home water damage. Every water damage event is unique and requires immediate response, but the general process stays the same:

• Fast response to arriving on site
• Inspection and Assessment of Water Damaged Areas
• Water Removal / Water Extraction if necessary
• Drying and Dehumidification Equipment Placement
• Cleaning and Sanitizing the Structure
• Repairs, if necessary

Professional Process

As part of our process, SERVPRO® of Augusta teams have a system in place to help make your water loss in Augusta "Like it never even happened." ® Our teams will initially have a “scope” completed. The scope helps locate areas of the structure affect by water and defining the extent to which the structure and contents have absorbed moisture. We have moisture sensors, moisture meters, and Thermohygrometers to help measure the spaces temperature, moisture, and humidity. All three of these variables can change the amount of drying time needed.

Every day we communicate with you and your insurance company to determine how the drying process is proceeding. Our crews carefully monitor each day and may centralize the drying equipment to other areas of the structure for a faster drying process.

Experiencing Water Damage in Augusta? Let us help! Call us at 706-750-0200