3AM Water Emergency Averted in Broad Street Home

12/13/2022 (Permalink)

SERVPRO of Augusta is Here to Help ® – Day and Night

Water emergencies happen when we least expect them, and typically when we are most inconvenienced by them. That was the case for a local family living in an old, restored home on Broad Street in downtown Augusta, GA. In the middle of the night their water heater burst, sending gallons of water spewing into their home rapidly and without warning. It brought them great relief to be able to have their local SERVPRO’s experienced mitigation team come on site quickly and begin helping them to avert their catastrophe.

What Is SERVPRO’s Process of Handling a Late-Night Water Crisis?

SERVPRO of Augusta teams are available and on-call 24/7/365. Our afterhours customer care team answer the call and gather as much information as possible, to educate the crew chiefs on the situation so they are prepared when they arrive on-site.  SERVPRO has a 1-4-8 policy, meaning that we are guaranteed to be at your property with the clean-up process begun within an eight-hour window. Once the clean-up process is completed, our restoration crew will come out to the property and gather the scope of work that needs to be completed. This entails restoring flooring, drywall and any other affected materials.

SERVPRO is a One Stop Shop! We can provide the help that you need from the beginning of a disaster all the way to the end.

Got A Water Damage Emergency? Give SERVPRO of Augusta a call today at 706-750-0200 to schedule a consultation with our team!